My true passion is making prosthetics. I’ve always made legs.
I made my first leg when I was 7.
My dad was the hardest working man in the industry. He always followed through, and when I was seven years old, I always went to work with him. He wanted to make sure I was working well. He had a strong work ethic and led by example. He taught me.
When I came into the business, it was a true trade … handmade leather, metalwork. In the lab, I worked with people from other countries, old guys who were true tradesmen. They took their skills with them when they left without teaching those skills to anyone else. I benefitted from working with them and learning their tricks. Their work was art.
I opened Orthotech because I wanted to focus on that old school service I learned from my dad.
You have to make your customers feel special. You do what the patient needs.
You have to educate people to know what to expect … tell them that they can amputate one day, and I can have them standing the next. No one tells people that.
You have to help them understand what will happen to them, what kinds of questions they should ask.
Whether they use me or not, I need to help them understand for their comfort.
I love to help people … it’s my favorite thing to do.
- Mike Bugg, CEO
Orthotech Orthopedics
I made my first leg when I was 7.
My dad was the hardest working man in the industry. He always followed through, and when I was seven years old, I always went to work with him. He wanted to make sure I was working well. He had a strong work ethic and led by example. He taught me.
When I came into the business, it was a true trade … handmade leather, metalwork. In the lab, I worked with people from other countries, old guys who were true tradesmen. They took their skills with them when they left without teaching those skills to anyone else. I benefitted from working with them and learning their tricks. Their work was art.
I opened Orthotech because I wanted to focus on that old school service I learned from my dad.
You have to make your customers feel special. You do what the patient needs.
You have to educate people to know what to expect … tell them that they can amputate one day, and I can have them standing the next. No one tells people that.
You have to help them understand what will happen to them, what kinds of questions they should ask.
Whether they use me or not, I need to help them understand for their comfort.
I love to help people … it’s my favorite thing to do.
- Mike Bugg, CEO
Orthotech Orthopedics
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